Groovesport is an online boutique specializing in premium vintage and contemporary apparel+accessories. We take pride in offering a highly-curated catalog that spans categories like sports, music, and 90's culture. Our focus is providing our clients with both unique pieces and essentials to add to their collections.
FAQ's
-
How long does shipping take?
We do our best to get you your items in 3-4 business days. We do not ship on the weekend, so all orders received Friday after 3PM PST will go out the following Monday. For international orders, all items will be shipped via USPS first class international mail if 4 pounds and under. Anything over 4 pounds will be shipped USPS priority international. Special request? Contact us at info@groovesport.us.
-
What condition are vintage items in?
Please be aware that some vintage items may show signs of wear or fading due to the age of the products. In every product description we have a note any defects as well at the item's overall condition rating.
-
Do I need to wash my items?
Nope! All our items are ready to wear. Please see our Care Guide for best practices in keeping your vintage clothing in the best condition possible.
-
Where is my Order?
You can track your order in our tracking portal here.
Store Policies
-
Returns | Refunds | Exchanges
All Sales Are Final. Please verify measurements in the item's description before placing an order. All pictures are zoomable. Vintage clothing varies greatly from modern sizing so it's best to compare a garment you own or like with the measurements of the item you would like to purchase.
Unless you are sent a wrong item, there are unmentioned flaws or wrong measurements, we cannot accept any returns or exchanges. -
Sustainability
Our goal is to ethically source quality secondhand clothing before it reaches landfills. We take part in promoting sustainable practices by using eco-friendly packaging materials for all our orders. This includes our mailers, hang tags, and post cards. We also offer carbon neutral shipping for our customers.
-
Care Guide
In order to keep your vintage clothing in the best condition, we recommend the following wash method:
1. Turn garments inside out.
2. Machine wash COLD only.
3. Do not use harsh products or off brand bleach.
4. Fabric softener is recommended.
5. We recommend hang drying or drying in LOW HEAT only. -
Size Guide
All measurements are taken in inches. Measurements may vary a half inch in either direction.
BODY WIDTH: Measured across the chest (not around the chest) below the sleeves.
BODY LENGTH: Measured from neck seam to the bottom of the t-shirt or item. -
Privacy Policy
INFORMATION GATHERED FROM VISITORS:
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website.
HOW THE INFORMATION IS USED:
E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or or special offers.
VISITOR OPTIONS:
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
CREDIT CARD INFORMATION:
Your credit card information is not stored or viewable on the website’s servers and is processed through a secure connection through Shopify and/or PayPal. Please refer to PayPal’s terms and conditions.
COOKIES:
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. They may also be used to track your return visits to the website. We automatically collect certain information about your interaction with the Services ("Usage Data"). aTo do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
THIRD PARTY WEBSITE & LINKS:
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.
